Use this Stakeholder Matrix to identify who is impacted by your project, understand their level of influence and interest, and determine the engagement approach required to maintain alignment, reduce resistance, and drive successful project outcomes.
A stakeholder matrix helps determine how to best manage stakeholders based on their level of influence (decision power) and interest (level of impact or concern). It ensures customized communication and engagement strategies that support collaboration and reduce resistance.
Identifies who needs to be informed, consulted, or actively engaged
Prevents misalignment and unexpected stakeholder objections
Ensures the right level of communication and involvement at each phase
Strengthens project buy-in and sponsorship effectiveness
When to Use a Stakeholder Matrix
Project Phase
Purpose
Initiation
Identify key stakeholders and decision bodies
Planning
Define engagement strategy and communication approach
Execution
Maintain ongoing alignment and manage resistance
Closing
Capture insights for organizational learning and PMO maturity
How to Complete the Stakeholder Matrix
List all stakeholders and stakeholder groups.
Assess their level of influence and interest in the project.
Place them into one of the four quadrant categories.
Define engagement strategies tailored to each group.
Review and update quarterly — influence and interest shift over time.
Common Mistakes to Avoid
Treating all stakeholders equally — Influence and impact vary dramatically.
No engagement strategy — Knowing the audience isn’t enough; actions matter.
Not reviewing regularly — Stakeholder power shifts throughout the project.
Ignoring resistance — Silence is not support; monitor sentiment actively.