Business Communication

While technical skills are very important, emotional intelligence (EQ) skills are just as much if not more important in the people-process-oriented world of project management, otherwise known as “soft skills.”…

Emails can be boring to read sometimes. Especially lengthy emails with a lot of detail, but in projects, failure to communicate effectively can become very costly. Here are some ways…

Early on in my career when I was in the hospitality industry, one of the first courses that I was asked to attend was an active listening course. The fact…

For project managers looking to lead with a structured approach, effective communication is key. When people refer to the discipline of project management, they usually refer to the tools and…

A few articles ago, I shared how to create a communications plan to support change management in your project. In this article, I am going to be covering the actual…

Learn about body language in communication strategy. Albert Mehrabian, renowned engineer and psychologist documented and developed in his doctorate research (in the early 1960s) a theory that in order to…

Creating a communication plan that delivers the right messages, to the right audiences, at the right time is a critical component of your project’s change management. The plan should be…

Project kick-off meetings are critical to a successful project launch and not having a plan in place for how to structure the meeting can have the project start off on…

There’s power of your expectations in shaping your team’s behavior. We all know that a successful project manager spends about 90 percent of their time communicating. The words we choose…

Communication Planning. Most project failure statistics will point to some key elements such as lack of properly established requirements or executive stakeholder support. I firmly believe that it boils down…