There is no doubt in my mind that you have heard the term lessons learned before. It is mentioned extensively throughout A Guide to the Project Management Body of Knowledge (PMBOK® Guide), I teach it as part of my Project Management Professional (PMP)® training lessons, and my favorite search engine gives me over 51,000 results for the search term “lessons learned in project management.”
In fact, as an experienced project manager, you have probably participated or even chaired one or two meetings to discuss this yourself on your own projects.
But let’s consider the bigger picture. What process do we follow? What management techniques are used? These questions need answers. And so I’m happy to welcome Elizabeth Harrin, who has the answers for us!
