In this PMWorld 360 video, Alison Mills-Long discusses what should be included in a quality management plan. She provides details on each component of a quality management plan such as the purpose, overview, and the scope of a project. Alison also provides details on the components of a quality management plan such as the roles, responsibilities, metrics, tools, review process, audit plan, corrective action plan, and any lessons learned in the process of the project.
Check out Alison’s template detailing each component by clicking this link –> Quality Management Plan High Level
Alison Mills-Long, PMP, CMQ/OE, RMT, TNLP, is the owner of Empowered by Source and has over 27 years of experience in the financial services industry in the disciplines of project management, operations, and vendor management. She is a founding member of the PMI Columbus, GA Chapter and has served in continuous officer positions for over 20 years and is a member of the American Society for Quality. Alison is the developer and lead instructor for Columbus State University Continuing Education Project Management Certificate Program. Alison writes about project scope and training.