The ability to tell a great tale, to move people with one’s stories has always been part of our culture and a sign that one has achieved something great or been there. Great storytelling can be the difference for any good project manager between influencing stakeholders decisions or not.
Did you know that in most cases you have only 15 seconds to capture a person’s attention and you can only expect to retain that person’s attention for an average of about 5 minutes? That’s not long at all so how can you ensure that your message carries the maximum amount of weight? Learn a new skill: become more of a storyteller.
Why could storytelling be important to a project manager? We might not be on a big stage swaying audiences by regaling them with heroic tales every day, but we do need to get stakeholders to look at what we are proposing and to relate to it. We are in the business of influencing stakeholders to do what needs to be done to achieve a goal.
For the most part, the information that we need to convey to our stakeholders isn’t that entertaining, in fact, it can be quite dry in some instances. So how do we elevate our communications a notch to ensure that we have their attention? The use of storytelling or using stories to place things in context that will resonate with our audiences is what can save us and make us better communicators. As with graphics in a presentation or charts in a report, storytelling helps by augmenting our ability to communicate more clearly to our audience. People do and will relate much faster and better to a story told then they would to technical language and business speak. We make them feel comfortable by making it relevant. A word of caution: don’t take humor or jokes as storytelling. Yes, humor can be key and important, but jokes can sometimes have the reverse effect on people.
Stories also touch on our emotions and will help spread your message in a more meaningful way. People tend to share stories not so much basic raw data. When was the last time that someone wanted you to rattle off the budget numbers? Information put in this context comes alive and is easier to engage with. We can ensure that we enhance how ideas are shared and we also extend the spread of our message.
Sylvie Edwards, PMP, MCPM, STDC, CMP has 25 years of project management experience spanning various industries and is the owner of SRE Solutions, catering to clients in need of project management course development, education, project risk management, PMO setup/evaluation or recovery services. She has worked with one of the top five consulting firm, where she led projects in the information technology, banking, government, and securities sectors as well as being a manager in the risk management practice. Sylvie writes about risk management, communication, and PMO.